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"Perishables"
Many years ago, after my 8 year-old son had spent a day in Daddies
office, he was asked what his Father did in his office. He thought
about it for a moment and then replied, "He talks on the phone a lot,
watches movies, and, and he flirts with the secretaries. I about died
when he said that, but it was indeed true. I have enjoyed the
activities that my son mentioned, as well many more. I have labored
under the authority of many companies, and many more managements.
Sadly I never realized until recently that I was playing in a game
that was different from the Corporate Group. As an operating guy, I
always thought that I was to do as much business as possible, while
protecting the assets that had been entrusted to me, and consider the
long term effect of our day to day activities, and boy was I alone on
that one.
I often talk and write about Television, the FCC, the big media
companies, the digital revolution, but there is one difficult, but
very important activity that I have never spoken about. What I have
done in my career is essentially sell things (TV series, movies,
videos, etc to people, which was, as a rule, fun and easy, but very
often, the hard part was not the selling (after all, the buyers
needed what I was selling) was actually getting paid. There were a
variety of reasons for this, and at times the buyer just didn't have
the money to pay, but most of the time it was the buyers attitude of
"Yes Norman I do owe you guys the money, but why should I pay you if
I don't have to" that would make me nuts. Now having said that, if I
didn't have something else the buyer needed that he knew he wouldn't
get if he didn't make payments for the older things he had bought, I
was in deep trouble.
Now a moment about how the "Studio" system works as it pertains to
collections. I heard a funny story a few weeks ago from a very
prominent entertainment attorney. He was working for a studio, and
was sent to a station to re-work a feature film contract, which he
successfully did. Returning to New York, he noticed that for one of
the films he had sold giving 10 year rights, his company only had 9
years remaining on it's contract. He was very concerned, and of
course he reported the oversight to his boss. He volunteered to call
the client and confess to the oversight. His boss replied, "are you
nuts, just let it be. Don't rock the boat at this time, and anyway,
do you expect to be here in 9 years? I don't. Let the guys running
the company 9 years from now worry about it"
I have heard that the toughest part of the negotiation for a
"Production Head" at a studio is setting up the termination package
in advance to use when he gets thrown out. Tells you something about
the process, doesn't it. The company's preoccupation with the
business is about NOW, not later but now which brings me to the
subject that I had intended to cover 300 words ago. Almost all
Companies accrue income on a sales and availability basis. If you
sell something for a million dollars, and it's available, the company
can pick it up as income, even if you are not sure you will ever get
paid.
International sales departments of Studio Television divisions are
under, (as they have always been) enormous pressure to deliver
business. This can present many problems, and I'd like to examine
some of them here. I will convey a premise that may not be true for
everyone. A Theatrical movie is like an apartment in New York, if
it's not rented for a month, you will never make up that lost months
rent. As a rule Network Televisions series have a tendency to lose
their value over time. In essence, you cannot freeze them, and time is not on your side.
Now you've just come from a budget meeting with your management, and
they are all over you for more revenue and you are concerned that
they are not going to renew your contract. A blessing appears at your
door, people who announce that they are opening a new Network in
Outer Mongolia, and want to buy your entire catalogue. Lets pretend
that you've never sold anything in Outer Mongolia, so you think to
yourself that this guy can make your financial Quarter. Can he pay
for what he wants to buy? Perhaps, but then again, may be not. You
think, if I pressure him for too much financial information, he will
take his Outer Mongolian money and go to another Studio. You want the
income, and your management wants the income as well. And of course
my opinion is that you should make the deal as the product is sitting
around, and like many of the women I date, not getting any younger.
But here is the rub, your Company should not pick up the deal as
income, as the buyer is a credit risk, or you should increase your
reserves for bad debts in the amount of the contract. That would be
the prudent thing to do.
The example above is not typical, but the principle is the same for
much of the business, particularly when deals are being made in
countries that do not have stable currencies. If you don't do these
deals someone else will, and if you don't get paid.little is in fact
lost.
And of course, there is one other important consideration. If you do
pick up a questionable deal for income, and it has to be written off,
your management can only hope that they will be gone, and a different
management will take the hit.
At times collecting money can be an exciting as well as a dangerous
activity. At Screen Gems we sent one of our Latin American salesmen
to collect our overdue account, and retrieve the prints for our shows
that were at the station. He had a meeting in the office of the
Stations General Manager who said that he wouldn't pay, and our guy
told the manager that he would have to collect our prints. The
manager smiled, reached into his desk and pulled out a gun and said
"if you set foot in the station again, I will kill you".
I too went on a collection trip to Caracas, and while in the office
of the owner of the Company that owed us a lot of money, he came in
wearing a gun belt, and pulled out two Colt 45 revolvers, and asked
me why I thought he shouldn't kill me? He was no more then ten feet
away from me, and the bullets in the gun looked like cannon shells.
Of course the industry is always changing. and is infinitely more
complex now then it was as little as ten years ago The business of
selling and collecting is not a simple one, and the differing agendas
inside of a typical company are all over the place. It is made more
difficult by senior managers who are MBA's, Lawyers, and Finance
people, who in fact never had anyone, threaten to kill them with a
Colt 45.
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